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Running the Toll Booth: Paying the Price

An emotionally wrenching choice: to save your loved one or pay the price?
On Saturday, August 14th our family moved a family member with developing mental problems from Madison, WI to Flint, Mich. We had a three vehicle caravan: One 14 ft U-haul truck, followed by two passenger cars. The U-haul truck stopped and paid EVERY toll from I-90 to I-290 to I-294 to I-80 and got receipts. However, due to heavy traffic, at least twice, our middle vehicle being driven by our family member we were most concerned about, missed the toll booth on the Illinois Tollway. The trailing driver made a snap decision to stay with the driver concerned, and also passed up the booth. As a result, the U-haul driver collected information and forms from the first plaza when this occurred and pursued the vanishing autos. Fortunately, he caught up in time to guide them safely through Chicago and the rest of the tollway. (Cell phones can work wonders!) Upon reviewing the forms and discussing what was missed, we couldn’t get a straight answer if enough coin had been dropped in each basket (which should have been 80 cents per car.) As the driver is suffering from memory issues, we have decided to pay all by mail and “wipe the slate clean”. We will not be returning through Chicago nor the Illinois Tollway in the future, as our family member is being committed to care in Michigan. But we have to thank the Tollway for the opportunity to pay by mail within a week and avoid any further complications. We pray your family will never have to go through the heartbreak of mental illness and try to accomplish this most difficult of relocations. Fortunately, except as above, it worked well. That's how I spent my vacation this year. I hope yours was better.
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