WV Attorney General releases 2017 top consumer complaints in MOV

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CHARLESTON, W.Va. (WTAP) - West Virginia Attorney General Patrick Morrisey released a list of the top consumer complaints received by his office's Consumer Protection Division for Calhoun, Gilmer, Jackson, Mason, Pleasants, Ritchie, Roane, Tyler, Wirt, and Wood counties in 2017.

The 2017 top complaint categories for the Mid-Ohio Valley were:
1. Internet Services
2. Repairs-Used Vehicles
3. Telephone Services
4. General Sales
5. Satellite Equipment & Service
6. Cable TV
7. Cell Phone Devices/Services
8. Home Repairs
9. Major Appliances

A press release from his office states the list was assembled from written consumer complaints with the Consumer Protection Division. It does not include reports of scams.

The Attorney General encourages consumers to educate themselves about their rights and responsibilities so they don't encounter similar issues.

Consumers who believe they may have been victim of a scam or taken advantage of can contact the attorney general's Consumer Protection Division at 1-800-368-8808. You can visit the office online at www.wvago.gov.

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