People often call the emergency number to find out where they can get help for a variety of concerns.
Parkersburg's Volunteer Action Center hopes another 911-type number will be in service soon, but members want the public to know their agency can help the public get answers.
"People who are hungry, who have trouble paying their bills, that's not considered an emergency, but, nonetheless, that is an emergency to them," explains Mary Maxwell of the Volunteer Action Center.
Volunteer Action Center
The new number, 211, hasn't received funding yet.