AKRON, Ohio (AP) - A glitch that kept some Ohio drivers from getting or renewing their licenses this week is resolved.
Ohio's Bureau of Motor Vehicles said Friday that it is again able to process licenses. It apologized to inconvenienced customers and offered letters explaining the problem so that drivers who were prevented from getting licenses wouldn't be unfairly penalized for it by law enforcement officials.
The agency says the problem started Monday with a software update, and sporadic outages affected access to databases that help check drivers' records. Some people seeking to get their licenses were able to do so, but others weren't.
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