Digital Switch Leaves Some Viewers Without WTAP

This week’s transition to digital TV has thrown cable customers in the New Matamoras, Ohio area a curve-ball.

For a number of years, their cable service was owned by Time Warner cable.

But on January 1st, ownership shifted to a company called Windjammer Cable.

Cable customers in New Matamoras woke up on Tuesday to find themselves without their local TV channels.

Callers to Windjammer are being told that the service should be restored in “a couple of days,” since the company was not ready for the digital transition.

Windjammer is the same company that recently bought the cable operations in Newport, Ohio and Friendly, West Virginia and decided to shut those systems down rather than continue to operate them.

WTAP is attempting to get more information about this cable problem in the New Matamoras area and will share that with you as soon as we get it.

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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by Roger Sheppard Location: WTAP on Feb 19, 2009 at 11:19 AM
    Once again..if you are having trouble receiving WTAP's free, over-the-air digital signal CONTACT ME! gm@wtap.com or (304) 485-4588 x105. We've been able to help lots of folks...perhaps not all...but many of them! Don't just gripe. Let us try to help! Patsy, if you will look elsewhere on this website, you'll find out why WTAP is not available on satellite. WE'D LOVE TO BE ON SATELLITE. Robert, we have people who are 50 miles from WTAP and more who are getting us free over-the-air digitally, so whoever told you that 25-mile information is wrong. Thanks, Roger Sheppard, VP-GM, WTAP-TV
  • by Beth Location: Reno,Ohio on Feb 18, 2009 at 05:57 PM
    I still can't receive "the new WTAP" after getting the converter box and recommended indoor antenna. Is the "old WTAP" going to trouble shoot those problems?
  • by Patsy Location: 2 miles into Ritchie Co. E on Rt 50 on Feb 18, 2009 at 10:39 AM
    As a rural resident I don't have the option to just go on cable TV . I have a sattlite service which I get local channels out of Clarksburg. I live closer and work in Parkersburg. I was veiwing WTAP from a rooftop antenna , I bought the digital converor box , but it didn't work. Now I am without WTAP. I was told by my satellite service that WTAP was not available to my through them as one of my local channels. Why is WTAP not available through satellite serves?
  • by AJ Location: newport on Feb 18, 2009 at 10:38 AM
    rollo and lisa you are clearly a small minded person and not very smart! grow up!
  • by Tammy Location: Newport on Feb 18, 2009 at 10:21 AM
    Tsk, tsk Lisa. Shame on you. Just because we live in Ohio, where in the world do you think we would put a TV station? Between here and Fly? I am a cable subscriber and have always had WTAP and am thankful for it. I still have cable today and am able to get WTAP, but could not get my usual CBS station. I left a comment on that stations web-site, and as of now my service on that channel has been restored. Not sure what happened - either with them or with Windjammer - but I'm grateful that it's back on the air. Thank you Jay for your comment - WTAP does not exclusively belong to Parkersburg!!!
  • by rollo Location: marietta on Feb 18, 2009 at 10:16 AM
    Who lives in that area anyways? Do they even have televisions? If so, tough.
  • by Jay Location: Belpre on Feb 18, 2009 at 09:56 AM
    Lisa, your comment makes no sense. WTAP, in its newscast opening, says "Parkersburg, MARIETTA, and the entire Mid-Ohio Valley." That means both side of the river.
  • by robert Location: st marys on Feb 18, 2009 at 09:33 AM
    i purchased two boxes andthe company told meif i didnt live within 25 miles of a station i wouldnt reicieve any channels so be aware before you buy the great box they advertise i am not a happy camper
  • by Lisa Location: Parkersburg on Feb 18, 2009 at 08:03 AM
    Oh well! We West Virginians have to share our news station with Ohio. Its time they get their own.
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